Why Home Insurance Companies Are Dropping Customers

T
Test Author
November 23, 20255 min read

Bottom Line

Non-renewal notices are up 50% in some states. Here's why insurers are pulling out of markets—and what it means for your coverage.

Homeowners across the country are receiving unsettling letters: their insurance company is canceling their policy. Not because they filed too many claims or let their payments lapse-they're simply being dropped. Major insurers are pulling out of entire states, leaving homeowners scrambling to find coverage at any price.

The trigger? Catastrophic losses from hurricanes, wildfires, and severe storms. Insurers paid out record claims in 2023, and they're not waiting around for 2024 to get worse. Florida, California, and Louisiana have seen the most dramatic exits, but the problem is spreading. When losses consistently exceed premiums collected, insurance companies have two choices: raise rates dramatically or leave the market entirely.

If you receive a non-renewal notice, you typically have 30-90 days to find new coverage. Don't wait. Start shopping immediately because the remaining insurers know they have the upper hand. Premiums in affected areas have jumped 20-50% in a single year, and some homeowners are being forced into state-backed insurance programs as a last resort.

Never let your home insurance lapse. If you go even one day without coverage, you could face much higher rates when you reapply. Lenders can also force-place expensive insurance and charge you for it.

There are steps you can take to make your home more attractive to insurers. Installing a new roof, upgrading electrical and plumbing systems, and adding wind-resistant features can all help. Some insurers offer discounts for smart home security systems and impact-resistant windows. Document these improvements with receipts and photos.

The insurance market will eventually stabilize, but it might take years. In the meantime, treat your home insurance like the critical financial protection it is. Shop around annually, maintain your property meticulously, and avoid small claims when possible. Every claim you file makes you a riskier customer in an already unstable market.

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